Help and contact

A question about the app, your subscription or your account? Email us at hello@getkafa.com

Tell us your device model so we can find the answer faster.

Your subscription

You pay for it and manage it in the App Store or Google Play; each one explains the steps.

Cancel on iPhoneCancel on Android

A new phone

Install KAFA, then tap “Restore purchases” in Profile, Settings: your subscription comes back with the Apple or Google account that paid for it.

Your account

You create it in Profile, Settings; your cards then stay in sync. “Delete account”, in the same place, erases it right away and for good, without ending your subscription.

What deletion erases

Your data

What the app keeps, where your bag photos go and for how long: the privacy policy answers point by point.

Privacy policy